Privacy Policy - Wisteria B&B, Munich

What data we collect and why we collect it

When you access and browse through this website, download content and/or make a booking and pay for it, you are entrusting us with your information. This privacy policy explains what information we collect and why we collect it. Your data will always be processed in a fair and transparent manner in compliance with the EU General Data Protection Regulations law. It will be retained for as long as your personal data is deemed relevant for the purpose for which they were collected, unless legal obligations, e.g. under tax, financial, corporate or commercial law, dictate a longer retention period.

Below are the areas where you may end up giving us your personal information.

Reservation form

When you make a booking, we will need to record your name, address, email, telephone number as well as the length of stay. We do not process payments on our site. Instead, our website directs you to Paypal where you will make the payment transfer to us or you are asked to make a direct bank transfer through your bank to us. These external sites may collect information about your usage of their site. We are not given access to nor do we store any account name, account number or passwords in our database.

Registration upon checkin

According to the German Federal Registration Law (Bundesmeldegesezt) §29 BMG, we are required to collect guest information upon checkin. We will ask for verification of your details given during reservation and obtain your signature. Furthermore, we are required to make a photocopy of your passport or personal identification card. Your information is only collected to comply with the law and is not sold to third parties. It is required that this information be kept for 1 year from your date of departure and will be destroyed within 3 months of this date.

For return visitors, we will need to recollect the data as we do not have a processing system to detect that you have visited us before.

Reviews

When guests leave a review, we only collect the data shown in the review form. The information is retained indefinitely in our database so that it can be made available on our website. If you have provided us your full name in the review, we will edit it to show only your first name. Your email is not included in the published review.

Contact form

If you make an enquiry using the Contact Form, we collect the data shown in the form so that we can respond to your query and have a record of who we have communicated with and the purpose of the communication. We do not carry out any marketing nor send out newsletters with this data.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Para. 1 S. 1 lit. a GDPR based on your voluntarily given consent.

Blog

Comments under the blog articles have been disabled so no personal information is collected.

Embedded content from other websites

Text on our site and articles in the blog section may include embedded content (e.g. maps, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with it. We have no influence over these website activities. If this is of concern to you, please refrain from clicking any links.

Cookies

We use cookies, similar technologies and services provided by others to enrich and enhance your experience when visiting our website.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns.Cookies are used to help identify and track visitors, their usage of our website and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Wisteria Bed & Breakfast’s use of cookies.

Aggregated statistics

We collect data about the behavior of visitors to this website. This is used to improve our website. We do not share this information with anyone. IP addresses are used to aggregate information, however, the IP address is anonymised before storage which makes it impossible to trace its origin.

Transfer of data to third parties

Your personal data is safe with us. In some cases, it is necessary to forward your data to third parties eg. you have instructed us to carry out something on your behalf or for legal/security reasons. This will be done in compliance with Article 6 (1) GDPR.

the data subject has given consent to the processing of his or her personal data for one or more specific purposes;
processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;
processing is necessary for compliance with a legal obligation to which the controller is subject;
processing is necessary in order to protect the vital interests of the data subject or of another natural person;

What rights you have over your data

If you have left comments, you can request to receive a copy of the personal data we hold about you, including any other data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Change of Privacy Policy

Although most changes are minor and will be made in compliance with EU laws, we may have to change our privacy policy from time to time at our sole discretion. Should you be concerned, we encourage you to check this page before using our website again after some time. Your continued use of this site after any privacy policy change will constitute your acceptance of such change.

Stand: February 2020

One of our most relaxing stays through Europe

5 February 2020

We stayed in the double room at WisteriaB&B. The room was light, airy and felt very spacious. There was plenty of cupboard space and we managed to unpack our two suitcases into the space provided as well as hide our empty suitcases, making the room feel less like a ‘temporary tourist’ room. We managed to sleep well each night on the comfortable bed. The bathroom was large with good water pressure for showers.
There were no other guests in the other room, so we pretty much had the whole floor and its facilities to ourselves. The area is super quiet and we didn’t hear any outside noise. It felt very private, making it feel pretty much like home. We also enjoyed a delicious breakfast on two mornings during our stay and there was ample sufficiency each time.
In fact, we were so comfortable with the stay and liked the area so much that after we took a three week trip to Italy, we booked again to stay for a few more nights before moving on. Luckily the room was available.
The house is near the very pretty Forstenreider Park and we took a walk there hoping to see some wild boars or deer, but it was mid-day and the weather wasn’t the best, so we only spent a short time there and didn’t get to see any large animals. It was nevertheless a very pretty and pleasant area to walk around in. We even walked to the nearby local supermarkets just to get a feel for the area. Initially we thought it would be difficult to get into the city via public transport, but once we knew what we were doing, we could easily get to the city centre in 30 mins from the time we walked out the front door. We used google maps to get transport timetables to manage our timings and we never seemed to wait more than 2 or 3 mins for the U-Bahn. On our return stay, we decided to hire a car from the nearby Avis car rental (was cheaper than we expected for Germany and within walking distance though we used the bus) as we wanted to see a little more of the area to the south. We didn’t have any problems finding our way around.
The host was very friendly and offered to help us whenever we needed advice on where to go and how to get to different places. It was so much easier for us that there was someone to easily get information from. I would recommend staying at Wisteria B&B as it is such a relaxing place to be in.

R Godfrey

Absolutely Amazing

4 October 2019

Fran is absolutely amazing beyond words as host and as a person, her home is impeccable and beautiful and the room is very cozy and again very clean and comfortable. Can’t thank her enough for being such an amazing host. She goes way and beyond to accommodate anything you might need ,super awesome Host and superb Home !! Thank You Fran !!

Rene

Nice house with a beautiful room and garden

30 September 2019

This is a very nice house with a beautiful room and garden. Getting here from the train station was a bit hard to understand at the beginning, but the room is amazing enough to forget. You can also order breakfast. The host is very attentive and asks you what you like and don’t like to eat. The good thing about this B&B is, above all, Fran’s hospitality. She is a wonderful host.
– translated from Japanese-

Kanako